Our School Policies
- Students are required to dress appropriately.
- Students are required to bring their licenses ( Class 5, 7N, 7L, etc). For every single session.
- Our scheduling is done via email or text.
- Students must carry two pieces of valid government-issued identification, such as their driving permit or passport, birth certificate, PR card, work permit, or student ID, for the road tests.
- Students are allowed to bring ONLY 1 parent. There should be only 3 people in the car while practicing. ( The instructor, the student, and 1 guardian)
- Road test can be booked either by the student or by Orca driving school. The student must sign the consent form before orca driving school can book a road test on their behalf.
Our Cancellation Policies:
- If you would like to cancel your session for any reason, please let us know 48 hours ( 2 days) before your class with our instructor. You won’t be charged the cost of your lesson.
- Cancellation before 24 hours, leads to paying 50% of your session.
- Same-day cancellation WILL BE charged the full price of your lesson for that day.
- Lessons for which a cancellation charge has not been paid are regarded as forfeited, and they will not be rescheduled until the money has been paid.
- Road tests are rescheduled or canceled under 72 hours’ notice if the test was scheduled in North Vancouver or Burnaby
- Please get in touch with us 72 hours before your planned road test date if you need to reschedule or cancel your appointment. In order to avoid being charged $25.00 by ICBC, the student must also cancel the test date using the ICBC scheduling website. Additionally, the student must inform their instructor of the cancellation.
- The student is responsible for paying $25.00 for the cancellation fee charged by ICBC.